Baggage allow-
ances and services

15 kg baggage

Extras

Snacks

Check in baggage & book additional services

With Green Airlines, you have the option of checking in additional baggage or booking special services. During the Corona period, you can book all services and additional baggage items through our agents.  You can contact us by email at ticket@green-airlines.com or by phone at +49 2955 7483145. Please have your booking code ready. You will receive the payment instructions for the additional booking separately.

We are constantly expanding our core offer at this point. If you are missing a service here, please feel free to address it to us by phone at +49 2955 7483145 or by e-mail at customersupport@green-airlines.com.

All Green Airline Services at a glance

Our fares include one piece of baggage and one piece of hand luggage. In the ATR you have a free baggage allowance of 15kg and a hand baggage allowance of 8kg included.

Please note that the dimensions for hand luggage must not exceed 55 x 40 x 23cm.

If you wish to travel with excess baggage, you can book this in addition. For 3 kg extra we charge 20 EUR and for 5 kg 30 EUR per leg.

Please ensure that your luggage is sealed and has an address label.

Furthermore, dangerous goods are excluded from transport. A detailed list of items that may not be transported can be found here.

Bulky and sports baggage will also be charged extra. Please notify us of bulky items of luggage in good time at least 48 hours before departure by telephone or chat. Please use our customer service: +49 2955 7483145.

If you would like to check in sports equipment such as surfing and skiing equipment or musical instruments, please contact us at least 48 hours in advance by telephone on +49 2955 7483145 or by chat. The capacity of our aircraft for this equipment is limited.

In addition, there is a maximum weight of 30kg and maximum dimensions of 1.29m x 1.55m for luggage on the ATR72.

For general sports luggage you pay an additional 50EUR and for bicycles 60EUR per leg.

Golf baggage is not treated as separate sports baggage, but as additional baggage. It increases the total baggage allowance to 20kg in the ATR. The dimensional limits already mentioned apply to golf baggage.

The carriage of golf baggage costs 30 EUR per leg.

Please register golf baggage with us up to 48h before departure, by phone +49 2955 7483145 or by chat.

We transport wheelchairs, walkers, buggies and prams free of charge. We will be happy to take them from you directly at the aircraft and hand them back directly after landing.

Please notify us of this special luggage in good time, but at least 48 hours before departure, by telephone on +49 2955 7483145 or by chat.

If your child is flying alone with us, we will of course be happy to accompany them. However, children between the ages of 5 and 11 may only fly alone if they use our childcare service or travel together with an adult. At the parents’ request, however, children between the ages of 12 and 17 travelling alone can also be looked after.

In any case, please contact us in advance by telephone on +49 2955 7483145. The childcare service is EUR 60 per leg for the child travelling alone.

Please bring the completed form with you to the flight. The child travelling alone will receive a transparent UM bag from us into which the second page of the form is inserted.

Your pet is welcome to accompany you in the cabin, provided it sits in a carrier bag of max. 55cm x 40cm x 23cm and does not weigh more than 8kg.

Please contact us by telephone on +49 2955 7483145 or by chat promptly after your booking so that we can confirm that your pet can accompany you. Capacity for animals in the cabin is very limited. There is a charge of EUR 35 per leg.

Make sure that your pet is transported safely in a lockable and leak-proof bag.