Is Aer Lingus a Good Airline? (My Honest Review)

As a travel blogger, I’ve had the opportunity to fly with many different airlines.

Recently, I had the chance to fly with Aer Lingus, and I wanted to share my experience with you.

In this review, I’ll be discussing what it’s like to fly with this airline and determining if it’s a good or bad choice for your next trip.

Aer Lingus Overview

Aer Lingus Review - Pros and Cons
Bene Riobó, CC BY-SA 4.0, via Wikimedia Commons

Aer Lingus is the flag carrier airline of Ireland, founded in 1936.

The airline operates flights to destinations in Europe, North America, and the Middle East.

Aer Lingus is a member of the International Air Transport Association.

The airline is headquartered in Dublin, Ireland, and has its main hub at Dublin Airport. The airline has a fleet of over 60 aircraft.

Aer Lingus Fleet

Aer Lingus fleet includes Airbus A320-200, Airbus A321-200, Airbus A330-200, and Airbus A330-300 aircraft.

These planes feature comfortable seating, in-flight entertainment, and complimentary food and drinks on most flights.

Pros of Flying Aer Lingus

Comfortable Seating

Aer Lingus offers comfortable seating with ample legroom and reclining.

On my flight, I was able to stretch out fully and take a nap without any discomfort. The seats also had personal entertainment screens, which made the flight fly by.

Friendly Staff

The staff on my Aer Lingus flight were very friendly and accommodating.

They went above and beyond to make sure I had a comfortable flight, even offering me extra snacks and drinks.

Their attention to detail and customer service was impressive.

On-Time Performance

Aer Lingus has a good track record for on-time performance, and my flight was no exception.

We took off and landed exactly on schedule, which made my travel experience much more seamless.

Good In-flight Entertainment

Aer Lingus offers a wide variety of in-flight entertainment options, including movies, TV shows, and music.

The selection was updated and had something for everyone on board. I was able to watch a movie I’ve been wanting to see and it made the flight more pleasant.

Affordable Prices

Aer Lingus offers competitive pricing on flights, which makes it a great option for budget-conscious travelers.

I was able to book my flight at a reasonable price and found it to be a great value for the money.

Cons of Flying Aer Lingus

Limited Routes

As a travel blogger, one of my main concerns when choosing an airline is the route network.

Aer Lingus operates primarily out of Ireland, so it may not serve destinations that are on the top of my list.

For example, I had to book a connecting flight with another airline when I wanted to fly from the US to Asia with Aer Lingus.

The airline does serve some major destinations in North America, Europe, and a few in the Middle East, but for a more extensive route network, other airlines might be a better choice.

Limited Amenities

Aer Lingus Review - Pros and Cons
Florian Geldermann from Aachen, Germany, CC BY-SA 2.0, via Wikimedia Commons

Aer Lingus is known for providing a basic service, which means that passengers may not have access to some of the amenities that are standard on other airlines.

For example, in-flight entertainment is not available on all flights, and Wi-Fi is only available on some aircraft.

I found the seats to be comfortable, but the lack of in-flight WIFI made the flight feel longer.

Although I was able to pass the time by reading, it would have been nice to have more options.

Limited In-flight Service

The in-flight service on Aer Lingus is basic, and while the flight attendants are friendly, they may not be able to provide the same level of service as on other airlines.

On one flight, I had to ask for a refill of my drink a few times. The food options are also limited, and I found myself a bit disappointed with the selection.

However, I was able to bring my own food and snacks, which helped to mitigate this issue.

Limited Loyalty Program

Aer Lingus has a frequent flyer program called Aer Club, but it is not as extensive as other airline loyalty programs.

I found that the benefits were limited and the earning potential was lower compared to other airlines.

The lack of partners also makes it difficult to redeem miles for flights with other airlines.

I’m a travel blogger, and I rely heavily on loyalty programs to help me save money on flights, so this was a bit disappointing.

Frequently Asked Questions

What is the cost of tickets on Aer Lingus?

The cost of tickets on Aer Lingus varies depending on the route, time of travel, and class of service.

Generally, booking in advance and being flexible with travel dates can help to find lower fares.

Aer Lingus offers economy, premium economy, and business class tickets.

The cost of tickets also varies depending on the route and time of travel, and it is best to check the Aer Lingus website or consult with a travel agent for up-to-date pricing information.

Does Aer Lingus have a loyalty program?

Yes, Aer Lingus has a loyalty program called AerClub.

Members can earn points for flights with Aer Lingus and its partners, as well as for purchases made with participating partners.

Points can be redeemed for flights, upgrades, and other rewards.

Additionally, members can enjoy perks such as priority check-in and boarding. To join AerClub, visit the Aer Lingus website and sign up for free.

Does the airline offer any promotions or discounts for booking flights?

Aer Lingus does offer promotions and discounts for booking flights.

These promotions and discounts can vary depending on the time of year, destination, and other factors.

Some examples of promotions and discounts that Aer Lingus has offered in the past include discounted flights for students, senior citizens, and military personnel, as well as special deals for booking round-trip flights or flights to certain destinations.

To stay up to date on the latest promotions and discounts offered by Aer Lingus, it is recommended to sign up for their email newsletter and check their website frequently.

How comfortable are the seats on this airline’s planes?

The comfort of the seats on Aer Lingus planes can vary depending on the type of plane and class of service.

In general, the seats are comfortable with a good amount of legroom and reclining.

Passengers in business class have access to more comfortable seats with more legroom, as well as other amenities such as in-seat power outlets and personal screens for in-flight entertainment.

Passengers traveling in economy class are also comfortable and have access to in-flight entertainment screens, but seats have less legroom and recline than those in business class.

Does the airline have in-flight entertainment options?

Aer Lingus does offer in-flight entertainment options on most flights. These options can include a variety of movies, television shows, music, and games.

The selection of in-flight entertainment options can vary depending on the type of plane and the route being flown.

Passengers can access the in-flight entertainment options via personal screens in the seat back in front of them or via the Aer Lingus mobile app on their personal devices.

On some flights, where the screens are not available, the airline provides free wifi and streaming of entertainment to personal devices.

Does the airline serve meals on its flights?

Aer Lingus offers a variety of food options for purchase on their flights.

The options may vary depending on the route and flight duration. They offer a selection of hot and cold meals, sandwiches, snacks, and drinks.

Passengers can pre-order meals or purchase them on board.

They also offer a special menu for children and on some flights they serve complimentary meals to Business Class passengers.

Does the airline offer WiFi on its flights?

Aer Lingus does offer WiFi on select flights.

Passengers can purchase WiFi access for a fee, with various pricing options based on the length of the flight and the amount of data needed.

It is recommended to check with the airline directly or at the time of booking to see if WiFi will be available on a specific flight.

Does the airline allow advance seat assignments?

Yes, Aer Lingus allows passengers to select and purchase their seat assignments in advance.

This can be done at the time of booking or later via the airline’s website.

Some seats may have an additional fee, while others may be complimentary depending on the fare type and route.

Passengers can also select their seats for free at check-in.

Does the airline allow pets on its flights?

Aer Lingus does allow pets on board, but it is subject to certain conditions and restrictions.

Passengers must contact the airline in advance to arrange for the transportation of their pet.

Pets are only allowed in the cabin on certain routes and only a limited number of pets are allowed per flight.

There is a fee for transporting pets, and certain documentation such as health certificates may be required.

It is recommended to check with the airline directly for more information and to ensure that all necessary arrangements can be made.

What are the fees for checked baggage on Aer Lingus?

Aer Lingus charges fees for checked baggage on most flights. The fee and the allowance vary depending on the route and the fare class.

For example, on transatlantic flights, economy class passengers are allowed one piece of checked baggage up to 23 kg for free, while additional bags or heavier bags may incur a fee.

It’s best to check the Aer Lingus website or contact the airline directly for specific baggage fee information.

What is Aer Lingus’ baggage allowance?

The baggage allowance for Aer Lingus varies depending on the route, fare class, and membership status.

For example, on transatlantic flights economy class passengers are allowed one piece of checked baggage up to 23 kg for free, while additional bags or heavier bags may incur a fee.

Cabin baggage allowance is also limited to one bag and a personal item.

It’s best to check the Aer Lingus website or contact the airline directly for specific baggage allowance information.

What is Aer Lingus’ policy for changing or canceling flights?

Aer Lingus allows customers to change or cancel their flights through the Manage My Booking section on their website or by contacting their call center.

If a customer chooses to make changes to their flight, they may be subject to a fee and any difference in fare.

If a customer chooses to cancel their flight, the refund policy will depend on the fare type purchased.

Generally, non-refundable fares will not be eligible for a refund, while refundable fares will be eligible for a refund in the form of a travel credit or cash refund.

Does the airline have a good safety record?

Aer Lingus is committed to providing the highest level of safety for its passengers and crew.

The airline operates in compliance with all regulatory requirements and industry standards and regularly conducts safety audits and training programs.

It is also a member of the International Air Transport Association (IATA) Operational Safety Audit (IOSA) program, which is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.

What is the airline’s policy for lost or damaged luggage?

Aer Lingus will make every effort to locate and return any lost or misplaced luggage as quickly as possible.

If your luggage is delayed, missing, or damaged, you should report it to the airline as soon as possible.

If your luggage is permanently lost, the airline will provide you with a form to fill in and will compensate you for reasonable expenses incurred as a result of the delay or loss, up to a certain limit.

For more detailed information on Aer Lingus’ policy for lost or damaged luggage, you can visit the airline’s website.

How extensive is the airline’s route network?

Aer Lingus operates flights to destinations in Europe, North America, and the Middle East.

It has a route network that covers over 100 destinations worldwide. The airline’s main hubs are Dublin Airport, Cork Airport, and Shannon Airport.

The airline’s route network is constantly expanding and evolving, so for the most up-to-date information on destinations and routes, it’s best to check the airline’s website.

Does the airline have any partnerships with other airlines or hotel chains?

Aer Lingus has partnerships with several other airlines, such as American Airlines, British Airways, Finnair, and Iberia, which allows it to offer its customers a wider range of destinations and more convenient travel options through code-sharing agreements.

The airline also has partnerships with several hotel chains, such as Hilton and InterContinental Hotels Group, which allows it to offer its customers discounted rates on hotel stays.

For more information on Aer Lingus’ partnerships and how to take advantage of them, you can visit the airline’s website.

Final Thoughts

Overall, my experience flying with Aer Lingus has been a pleasant one.

The airline offers a variety of amenities such as in-flight meals and WiFi, and they also allow for advance seat assignments.

An alternative airline to consider is Ryanair, as both airlines are based in Ireland.

Here’s a video review we found for Aer Lingus.

The staff on board have been friendly and helpful, and the airline offers special services for travelers with disabilities.

The process of booking a flight with Aer Lingus was easy and straightforward.

Additionally, the airline has a strong safety record and a clear policy for lost or damaged luggage.

The route network of Aer Lingus is extensive, and they also have partnerships with other airlines and hotel chains.

The airline’s on-time performance record is also noteworthy.

In terms of flexibility, the policy of Aer Lingus for changing or canceling flights is clear and customer-friendly. I would recommend Aer Lingus as a reputable and reliable airline for travel.