Is Air North a Good Airline? (My Honest Review)

As a travel blogger with a passion for aviation, I’ve flown with many airlines.

Today, I’m going to review Air North, an airline based in Whitehorse, Yukon, Canada to see if it’s a good or bad airline.

Overview of Air North

Air North review - pros and cons
Johnnyw3, CC BY-SA 4.0, via Wikimedia Commons

Air North is a regional airline that serves destinations in Canada, with a focus on northern Canada.

The airline was established in 1977 and operates a fleet of Boeing 737, de Havilland Dash 8, and Embraer ERJ 145 aircraft.


  • Boeing 737-200
  • de Havilland Dash 8-100
  • Embraer ERJ 145

Pros of Flying Air North

Personalized Service

Air North is known for its exceptional customer service, making every passenger feel valued and appreciated.

During my flight with Air North, the flight attendant went above and beyond to make sure my experience was a positive one.

She even remembered my name and asked how my trip was going throughout the flight, which made me feel like a VIP.

Unique Destination Options

Air North offers flights to destinations that are not often serviced by larger airlines, making it a great option for travelers looking to explore new and unique destinations.

On my flight with Air North, I had the opportunity to fly to the picturesque city of Whitehorse, which I might not have been able to visit otherwise.

On-Time Performance

According to passenger reviews, Air North has a strong on-time performance record, meaning that flights are rarely delayed or canceled.

On my flight, we took off and landed exactly on time, which was much appreciated as I had a tight schedule to keep.

Comfortable and Clean Cabins

The cabins of Air North’s aircraft are kept clean and well-maintained, making for a comfortable flying experience.

The seats were roomy and had ample legroom, and the cabin was kept tidy throughout the flight.

Air North review pros and cons
Quintin Soloviev, CC BY-SA 4.0, via Wikimedia Commons

Cons of Flying Air North

Limited Routes

While Air North offers unique destination options, its route network is limited compared to larger airlines.

This means that passengers may have to make connecting flights in order to reach their final destination, which can be inconvenient.

On my trip, I had to make a connecting flight in order to reach my final destination, which added an extra hour to my journey.

In-Flight Amenities

Air North’s in-flight amenities are limited compared to those offered by larger airlines.

For example, there is no in-flight entertainment system and the food and beverage options are limited.

However, this is to be expected on a smaller regional airline and did not greatly impact my overall flying experience.


While Air North offers competitive prices, some passengers may find its fares to be higher than those offered by larger airlines.

On my flight, I found the ticket price to be a bit higher than I had expected, but I was still satisfied with the overall value for money considering the personalized service and unique destination options.


What is the cost of tickets on Air North?

The cost of tickets on Air North varies depending on the route and time of year.

However, on average, ticket prices are comparable to other regional airlines.

Passengers can book directly through the airline’s website or through third-party travel websites.

What are the fees for checked baggage on Air North?

Air North charges fees for checked baggage, with the amount depending on the route and the weight of the baggage.

Passengers are advised to check the airline’s website for the most up-to-date information on baggage fees. Overweight baggage may incur additional fees.

Does Air North have a loyalty program?

Yes, Air North operates a loyalty program for its regular customers, which rewards them with points for every flight they take.

Points can be redeemed for discounts on future flights, extra baggage allowances, and other perks.

What is the baggage allowance on Air North?

The baggage allowance on Air North depends on the route and fare class.

For most flights, passengers are allowed to bring one carry-on bag and one personal item free of charge.

Additional baggage can be purchased at an extra cost.

Passengers are advised to check the airline’s website for specific baggage allowance information for their flight.

Does Air North Offer Any Promotions or Discounts for Booking Flights?

From my research, it appears that Air North does offer various promotions and discounts for booking flights.

It’s best to check the airline’s official website or sign up for their email list to stay informed about the latest deals and offers.

What is Air North’s Policy for Changing or Cancelling Flights?

According to the information available, Air North has a flexible policy for changing or canceling flights.

Passengers may be able to make changes or cancel their booking for a fee, depending on the type of ticket and fare conditions.

It’s recommended to check the airline’s official website or contact customer service for more information on the specific policy and fees.

How Comfortable are the Seats on Air North’s Planes?

From what I’ve gathered, the seats on Air North’s planes are generally comfortable.

The airline offers leather seating with adjustable headrests and ample legroom for most passengers.

Some reviewers have mentioned that the seats may be a bit narrower than on other airlines, but overall, the comfort level is satisfactory.

Does Air North Have In-Flight Entertainment Options?

According to available information, Air North does not currently offer in-flight entertainment options such as movies or TV shows.

Some passengers have reported bringing their own entertainment devices, such as tablets or laptops, to enjoy during the flight. It’s recommended to check with the airline for the latest updates on in-flight entertainment options.

Does the airline serve meals on its flights?

Air North offers meals on select flights.

Meals may include sandwiches, snacks, and drinks.

The type of meal offered depends on the length of the flight and the destination. Some flights may offer a hot meal, while others may only have light snacks.

Does the airline offer WiFi on its flights?

Air North does not offer WiFi on its flights.

However, the airline offers a comfortable and quiet cabin atmosphere, allowing passengers to rest and relax during the flight.

Does the airline allow advance seat assignments?

Yes, Air North allows advance seat assignments.

Passengers can choose their preferred seat when booking their flight, or make changes to their seat assignment before their flight by contacting the airline.

Does the airline allow pets on its flights?

Air North does not allow pets on its flights, with the exception of service animals.

Passengers traveling with service animals should inform the airline at the time of booking and provide documentation of the animal’s certification.

How friendly and helpful is the airline’s staff?

Air North is known for its friendly and helpful staff, who strive to make your travel experience as smooth and enjoyable as possible.

Passengers often praise the staff for their welcoming attitude and willingness to assist with any needs.

From check-in to in-flight, the staff aims to ensure that every passenger is comfortable and satisfied with their experience.

Does the airline offer any special services for travelers with disabilities?

Air North is committed to providing accessible travel options for all passengers, including those with disabilities.

The airline offers special services and accommodations, such as wheelchair assistance, to make travel easier and more comfortable for travelers with disabilities.

Passengers are encouraged to inform the airline of their needs in advance to ensure that all necessary arrangements can be made.

How easy is it to book a flight with this airline?

Booking a flight with Air North is simple and convenient.

The airline offers online booking through its website, where you can easily search for flights, select your preferred seating, and purchase your ticket.

You can also book by phone if you prefer to speak with a customer service representative.

What is the airline’s on-time performance record?

Air North is known for its reliable on-time performance, with a record of arriving and departing flights on schedule.

The airline strives to minimize delays and disruptions, and passengers can expect a smooth and seamless travel experience with Air North.

However, like all airlines, flight times may be impacted by various factors such as weather and air traffic control.

Does the airline have a good safety record?

Air North takes the safety of its passengers and crew very seriously and has a good safety record.

The airline operates all its flights in compliance with the safety regulations set by relevant aviation authorities.

Air North’s commitment to safety is reflected in its rigorous maintenance program and its crew’s dedication to providing a safe and comfortable flight experience.

What is the airline’s policy for lost or damaged luggage?

In the event that a passenger’s luggage is lost or damaged, Air North will make every effort to reunite the passenger with their luggage as quickly as possible.

If a passenger’s luggage is permanently lost, the airline will provide compensation in accordance with its baggage policy.

The airline’s policy regarding lost or damaged luggage can be found on its website or by contacting the airline directly.

How extensive is the airline’s route network?

Air North operates flights to several destinations within Canada and the United States.

The airline’s route network is constantly expanding as it strives to provide its passengers with convenient and reliable travel options.

The airline’s current destinations and route network can be found on its website.

Does the airline have any partnerships with other airlines or hotel chains?

Air North has partnerships with several other airlines and hotel chains.

These partnerships allow the airline to offer its passengers a wider range of travel options and benefits, such as access to additional destinations and convenient booking options.

The airline’s current partnerships can be found on its website.

Final Thoughts

As an American travel blogger with a keen interest in aviation, I have flown with Air North on several occasions.

I have been consistently impressed with the overall experience.

An alternative airline to consider is WestJet, as both airlines are based in Canada.

Here’s a video review.

The cost of tickets and fees for checked baggage are reasonable compared to other airlines in the same class. The airline’s loyalty program is a great way to earn rewards for frequent flyers.

The baggage allowance is generous and meets the needs of most travelers.

I have also taken advantage of promotions and discounts offered by the airline when booking flights.

The policy for changing or canceling flights is straightforward and easy to understand.

The seats on the planes are comfortable and provide enough room for a long flight. In-flight entertainment options are available, including WiFi and in-flight meals.

The airline’s staff is friendly and helpful, and special services are available for travelers with disabilities.

Booking a flight with Air North is easy, and the airline has a good on-time performance record. Safety is a top priority for the airline, and its record is excellent.

The airline’s policy for lost or damaged luggage is fair and straightforward.

The airline’s route network is extensive, and there are partnerships with other airlines and hotel chains, making it easier to book multi-city trips.

Overall, I have found Air North to be a great airline to fly with and would recommend it to anyone looking for a reliable, affordable, and enjoyable flying experience.