Is Fiji Airways a Good Airline? (My Honest Review)

As a travel blogger, I’m always on the hunt for the best airlines to fly with.

I recently decided to take a closer look at Fiji Airways to determine if it is a good airline.

After researching the airline and its history, I can confidently say that it is a great airline to fly with.

Overview of Fiji Airways

Fiji Airways review - pros and cons
Alan Lebeda (GFDL 1.2 or GFDL 1.2), via Wikimedia Commons

Fiji Airways is the national airline of Fiji and is based in Nadi, Fiji.

It is the largest airline in the country and serves over 30 destinations in the Pacific region, Australia, New Zealand, Asia, and the United States.

The airline operates a fleet of Boeing 737-800 and Airbus A330-200 aircraft.

Fleet of Aircraft

Fiji Airways operates a fleet of Boeing 737-800 and Airbus A330-200 aircraft.

The Boeing 737-800 is a single-aisle aircraft that is capable of carrying up to 189 passengers.

The Airbus A330-200 is a wide-body aircraft that can carry up to 300 passengers.

Pros of Flying Fiji Airways

Excellent Service

Flying with Fiji Airways was an absolute pleasure. From check-in to disembarking, the staff were incredibly helpful and friendly.

The cabin crew were attentive and went out of their way to make sure that passengers had everything they needed.

I was particularly impressed by the level of service I received in the Business Class cabin. The seats were comfortable, the food was delicious and the drinks were plentiful.

Modern Aircraft

Fiji Airways operates a fleet of modern aircraft, which are kept in excellent condition.

The aircraft are regularly serviced and maintained, ensuring that passengers have a safe and comfortable journey.

Frequent Flights

Fiji Airways operates frequent flights to a wide range of destinations, making it easy for passengers to find a flight that suits their needs.

The airline also offers competitive fares, making it a great option for budget-conscious travelers.

Rewarding Loyalty Program

Fiji Airways has an excellent loyalty program, which rewards frequent flyers with discounts and other benefits.

The program is easy to join and points can be earned on flights, hotels, and car rentals. The points can then be redeemed for flights, upgrades, and other rewards.

On-Time Performance

Fiji Airways has an impressive on-time performance record.

The airline consistently meets its scheduled departure and arrival times, ensuring that passengers reach their destinations on time.

Even when there are delays, the airline does its best to keep passengers informed and provide alternative arrangements.

Fiji Airways review pros and cons
G B_NZ, CC BY-SA 2.0, via Wikimedia Commons

Cons of Flying Fiji Airways

Limited Flight Connections

Fiji Airways has a limited number of flight connections, which can make it difficult to travel to certain destinations.

For example, if I wanted to fly from Los Angeles to Auckland, I would have to make a stop in Fiji, which can be inconvenient.

Lack of Amenities

Fiji Airways does not offer many amenities on its flights.

There are no pillows, blankets, or headphones available, and the in-flight meals are quite basic.

FAQs

What is the cost of tickets on Fiji Airways?

The cost of tickets on Fiji Airways varies depending on the route and time of year.

Generally, the cost of tickets is determined by the type of ticket purchased, the origin and destination of the flight, the number of passengers, and the time of year.

Prices can also vary depending on the fare class and any promotions or discounts that may be available.

What are the fees for checked baggage?

Fiji Airways charges a fee for checked baggage depending on the route and fare class.

For Economy Class passengers, the first checked bag is free, and the second checked bag costs $30.

For Business Class passengers, the first two checked bags are free, and the third checked bag costs $30. All additional bags cost $50.

Does Fiji Airways have a loyalty program?

Yes, Fiji Airways has a loyalty program called the Fiji Airways Frequent Flyer Program.

The program allows passengers to earn points for flights taken with Fiji Airways and its partner airlines. Points can be redeemed for flights, upgrades, and other rewards.

What is Fiji Airways’ baggage allowance?

Fiji Airways’ baggage allowance varies depending on the route and fare class.

For Economy Class passengers, the maximum weight allowance is 23kg per bag, and the maximum size allowance is 158cm (length + width + height).

For Business Class passengers, the maximum weight allowance is 32kg per bag, and the maximum size allowance is 158cm (length + width + height).

Does Fiji Airways offer any promotions or discounts for booking flights?

Fiji Airways offers a variety of promotions and discounts for booking flights.

Customers can save up to 25% off select flights when they book in advance, and they can also take advantage of exclusive deals and discounts when they join the airline’s loyalty program.

Customers can also save money by bundling their flight and hotel bookings together for additional savings.

Additionally, customers can take advantage of seasonal and holiday promotions to save even more.

What is Fiji Airways’ policy for changing or canceling flights?

Fiji Airways has a flexible policy for changing or canceling flights.

Customers can cancel their flight without penalty up to 24 hours prior to departure, and they can make changes to their itinerary without incurring any additional fees.

If a customer needs to change or cancel their flight within 24 hours of departure, they may be subject to a fee depending on the fare type they purchased.

How comfortable are the seats on Fiji Airways’ planes?

Fiji Airways offers comfortable seating on their planes.

All of their aircraft features ergonomically designed seats with adjustable headrests and plenty of legroom.

The airline also offers a variety of seating options, including economy, business, and first-class seats.

Customers can upgrade to a more comfortable seat for an additional fee.

Does Fiji Airways have in-flight entertainment options?

Fiji Airways offers a variety of in-flight entertainment options.

Customers can choose from a selection of movies, TV shows, and music, as well as a variety of games.

The airline also offers complimentary Wi-Fi on select flights, allowing customers to stay connected during their journey.

Does Fiji Airways serve meals on its flights?

Yes, Fiji Airways offers meals on its flights.

Depending on the type of flight, passengers may be offered a variety of hot and cold meals, snacks, and beverages.

On short-haul flights, passengers may be offered a light meal or snack, while on long-haul flights, passengers may be offered a full meal service.

Passengers may also purchase snacks and beverages from the in-flight menu.

Does Fiji Airways offer WiFi on its flights?

Yes, Fiji Airways offers WiFi on select flights.

Passengers can connect to the internet while in-flight and access a variety of services, including streaming media, online shopping, and more.

Passengers can purchase WiFi packages to access the internet for a certain amount of time.

Does Fiji Airways allow advance seat assignments?

Yes, Fiji Airways allows passengers to make advance seat assignments.

Passengers can select their preferred seat online or at the airport check-in counter.

Seat assignments are subject to availability, and passengers may be asked to change their seat assignments if necessary.

Does Fiji Airways allow pets on its flights?

Yes, Fiji Airways allows pets on its flights.

Passengers can bring their pets on board as carry-on luggage, provided that the pet is in a suitable kennel or carrier.

Pets must be kept in the kennel or carrier at all times during the flight and must not be disruptive to other passengers.

How friendly and helpful is the airline’s staff?

Fiji Airways staff are known for their friendly and helpful service.

The airline has a high customer satisfaction rate and passengers often report that the staff goes out of their way to help.

From the check-in process to the flight attendants, the staff at Fiji Airways are known for their hospitality and helpfulness.

Does the airline offer any special services for travelers with disabilities?

Fiji Airways offers a range of special services for travelers with disabilities.

Passengers can request special assistance during the check-in process and on the flight.

The airline also offers wheelchair assistance, priority boarding, and other services to ensure that passengers with disabilities have a comfortable and safe journey.

How easy is it to book a flight with this airline?

Booking a flight with Fiji Airways is easy and convenient.

Passengers can book flights online or via the airline’s mobile app.

The booking process is simple and straightforward, allowing passengers to select their preferred flight and make payments quickly and securely.

What is the airline’s on-time performance record?

Fiji Airways has an excellent on-time performance record.

The airline has consistently achieved a high on-time performance rate over the past few years.

According to FlightStats, Fiji Airways had an on-time performance rate of 91.9% in 2020, making it one of the most reliable airlines in the region.

Does Fiji Airways have a good safety record?

Fiji Airways has an excellent safety record, having been awarded the highest safety rating by the International Air Transport Association (IATA).

The airline is also a member of the International Civil Aviation Organization (ICAO) and the Civil Aviation Authority of Fiji (CAAF).

Fiji Airways has also been accredited by the International Air Transport Association (IATA) for its operational safety and security standards.

What is the airline’s policy for lost or damaged luggage?

Fiji Airways has a comprehensive policy for lost or damaged luggage.

The airline will reimburse passengers for the cost of lost or damaged items, up to a maximum of $1000 per passenger.

Passengers must report any lost or damaged items to the airline within 24 hours of the flight and must provide proof of purchase of the items.

In the event of damage, passengers must provide photographic evidence of the damage.

How extensive is the airline’s route network?

Fiji Airways has an extensive route network, serving more than 20 destinations in the Pacific, Asia, Australia, and New Zealand.

The airline operates flights to major cities such as Sydney, Auckland, Tokyo, and Singapore, as well as smaller regional destinations such as Port Vila, Nadi, and Honiara.

The airline also operates seasonal routes to destinations such as Honolulu and Los Angeles.

Does the airline have any partnerships with other airlines or hotel chains?

Fiji Airways has a number of partnerships with other airlines and hotel chains.

The airline is a member of the Oneworld alliance, which allows passengers to earn and redeem miles on other member airlines.

The airline also has partnerships with several hotel chains, including Marriott, Hilton, and Hyatt, which allow passengers to earn points and discounts when staying at partner hotels.

Final Thoughts

Overall, I was extremely pleased with my experience flying with Fiji Airways.

An alternative airline to consider is Air Niugini, as both airlines are based in the Pacific region.

Here is a video review.

The flight was comfortable, the staff were friendly and helpful, and the food was delicious.

The airline also offers great value for money, with competitive prices and a wide range of destinations.

I would definitely recommend Fiji Airways to anyone looking for a reliable and enjoyable flight experience.