As a travel blogger, I’m always on the lookout for the best airlines to fly with.
Today, I’m going to review JetBlue Airways to determine if it’s a good or bad airline.
Overview of JetBlue Airways
JetBlue Airways is an American low-cost airline based in Long Island City, New York.
It is the sixth-largest airline in the United States, serving 102 destinations in the US, the Caribbean, Central America, and South America.
JetBlue Airways has a fleet of 254 aircraft, including Airbus A321, Airbus A320, Embraer E190, and Airbus A220.
Pros of Flying JetBlue Airways
JetBlue Airways provides passengers with comfortable seating, including plush leather seats with adjustable headrests, extra legroom, and adjustable lumbar support.
The airline also offers a variety of seating options, including Economy Plus, which offers more legroom, and Mint, which is JetBlue’s premium class.
I recently flew with JetBlue and found the seats to be very comfortable.
The adjustable headrests and lumbar support allowed me to find the perfect position for my long flight.
JetBlue Airways offers a wide range of in-flight entertainment options.
Passengers can enjoy movies, TV shows, music, and games on their personal seatback screens.
The airline also offers free Wi-Fi on most flights, allowing passengers to stay connected while in the air.
On my last flight, I was able to watch a movie, listen to music, and stay connected with friends and family on social media.
Excellent Customer Service
JetBlue Airways is known for its excellent customer service.
The airline’s friendly and knowledgeable staff are always willing to help passengers with any questions or concerns they may have.
On my last flight, I was pleasantly surprised by the friendly and helpful staff.
They went out of their way to make sure I had a comfortable and enjoyable flight.
JetBlue Airways offers a rewards program for frequent flyers.
The program allows passengers to earn points for every dollar spent on flights, which can be used to get discounts on future flights.
I recently used my points to get a discounted flight, which saved me a lot of money.
Cons of Flying JetBlue Airways
Lack of Flight Options
JetBlue Airways has a limited number of flight options compared to other airlines.
This can be a major inconvenience for travelers who are looking for a specific flight time, route, or destination.
For instance, I recently wanted to fly from Boston to San Francisco and was unable to find a direct flight with JetBlue.
I had to settle for a flight with a layover, which was not ideal.
What is the cost of tickets on JetBlue Airways?
The cost of tickets on JetBlue Airways varies depending on the route, date, and time of the flight.
Generally, ticket prices start at $39 for domestic flights and $99 for international flights.
Prices may be higher during peak travel times and on certain routes.
What are the fees for checked baggage on JetBlue Airways?
JetBlue Airways charges a fee for checked baggage.
The fee for the first bag is $30 and the fee for the second bag is $40.
Additional bags will incur a fee of $150 each. Oversized and overweight bags may also incur additional fees.
Does JetBlue Airways have a loyalty program?
Yes, JetBlue Airways has a loyalty program called TrueBlue.
Members of the program can earn points for every eligible flight they take.
Points can be redeemed for flights, upgrades, and other rewards.
What is JetBlue Airways’ baggage allowance?
JetBlue Airways allows passengers to bring one personal item and one carry-on item on board.
The personal item must be smaller than 17 x 13 x 8 inches and the carry-on item must be smaller than 22 x 14 x 9 inches.
Passengers are allowed to check two bags for free, but additional bags may incur a fee.
Does JetBlue Airways offer any promotions or discounts for booking flights?
JetBlue Airways offers a variety of promotions and discounts for booking flights.
Customers can save money by using the JetBlue TrueBlue loyalty program, which offers points for every dollar spent on flights and other services.
Customers can also take advantage of the JetBlue Getaways program, which offers discounts on vacation packages.
Additionally, customers can save money by booking flights in advance, taking advantage of special deals, or signing up for the JetBlue email list to receive notifications about upcoming promotions.
What is JetBlue Airways’ policy for changing or canceling flights?
JetBlue Airways’ policy for changing or canceling flights depends on the fare type that the customer has purchased.
For customers who have purchased a Blue fare, changes or cancellations can be made up to 24 hours before the scheduled departure time for a fee.
For customers who have purchased an Anytime fare, changes or cancellations can be made up to 2 hours before the scheduled departure time for a fee.
Additionally, customers who have purchased a Mint fare can make changes or cancellations up to 2 hours before the scheduled departure time with no fee.
How comfortable are the seats on JetBlue Airways’ planes?
JetBlue Airways offers comfortable seating on its planes.
The airline’s planes feature ergonomic leather seats with adjustable headrests, as well as extra legroom and up to 36 inches of seat pitch.
Additionally, the airline offers a variety of amenities such as power outlets and Wi-Fi, as well as complimentary snacks and beverages.
Does JetBlue Airways have in-flight entertainment options?
Yes, JetBlue Airways offers in-flight entertainment options.
Customers can enjoy a variety of movies, TV shows, music, and games on the airline’s Fly-Fi network.
Additionally, customers can access the airline’s LiveTV programming, which includes news, sports, and other entertainment options.
Does JetBlue Airways serve meals on its flights?
Yes, JetBlue Airways offers meals on select flights.
Depending on the route, meals may include breakfast, lunch, dinner, or snacks.
JetBlue also offers a variety of beverages, including coffee, tea, and alcoholic drinks.
Does JetBlue Airways offer WiFi on its flights?
Yes, JetBlue Airways offers WiFi on all of its flights.
Passengers can purchase WiFi packages that provide access to the internet, streaming video, and messaging services.
Does JetBlue Airways allow advance seat assignments?
Yes, JetBlue Airways allows passengers to select their seats in advance.
Passengers can choose their seats when booking their flight or at any time before departure.
Does JetBlue Airways allow pets on its flights?
Yes, JetBlue Airways allows passengers to travel with their pets on select flights.
Passengers must book their pets in advance and must pay a pet fee.
Pets must be kept in an approved pet carrier and must remain in the cabin for the duration of the flight.
How friendly and helpful is the airline’s staff?
JetBlue Airways staff are known for their friendly and helpful service.
According to reviews from customers, the airline’s staff are very accommodating and take the time to answer any questions that customers have.
They are also known for their excellent customer service and willingness to go above and beyond to make sure that customers have a pleasant experience.
Does the airline offer any special services for travelers with disabilities?
JetBlue Airways offers a range of specialist services for travelers with disabilities.
The airline has a dedicated team of experts who are available to assist travelers with disabilities in making their travel arrangements.
They also provide special assistance at the airport, such as wheelchairs and other mobility aids.
Additionally, the airline offers a range of specialist services for travelers with hearing, vision, and cognitive disabilities.
How easy is it to book a flight with this airline?
Booking a flight with JetBlue Airways is easy and convenient.
Customers can book flights online through the airline’s website or mobile app.
The website and app are user-friendly and make it easy to search for flights, compare prices, and book tickets.
Customers can also book flights over the phone or in person at a JetBlue Airways ticket office.
What is the airline’s on-time performance record?
JetBlue Airways has an excellent on-time performance record.
According to the U.S. Department of Transportation, the airline has consistently ranked among the top five airlines in on-time performance for the past several years.
In 2019, the airline had an on-time performance rate of 86.8%, which was the highest rate among all U.S. airlines.
Does JetBlue Airways have a good safety record?
JetBlue Airways has an excellent safety record.
The airline is rated as one of the safest airlines in the world and has been consistently ranked as one of the top airlines for safety by AirlineRatings.com.
JetBlue has also been recognized by the International Air Transport Association (IATA) for its commitment to safety and operational excellence.
The airline has a strong focus on safety and security and has implemented a number of measures to ensure the safety of its passengers and crew.
What is JetBlue Airways’ policy for lost or damaged luggage?
JetBlue Airways has a comprehensive policy for lost or damaged luggage.
The airline offers a Baggage Liability Insurance policy which covers up to $3,000 per passenger in the event of lost or damaged luggage.
If a passenger’s bag is lost or damaged, the airline will reimburse them for the cost of the bag, as well as any necessary items that were in the bag.
In addition, the airline will provide a full refund for any unused tickets, and will provide compensation for any inconvenience caused by the delay.
How extensive is JetBlue Airways’ route network?
JetBlue Airways has a large and extensive route network.
The airline operates over 1,000 daily flights to more than 100 destinations in the United States, Latin America, the Caribbean, and Europe.
The airline also has codeshare agreements with over 25 other airlines, allowing passengers to connect to even more destinations around the world.
JetBlue is constantly expanding its route network and is always looking for new destinations to add to its network.
Does JetBlue Airways have any partnerships with other airlines or hotel chains?
JetBlue Airways has a number of partnerships with other airlines and hotel chains.
The airline has codeshare agreements with over 25 other airlines, allowing passengers to connect to even more destinations around the world.
The airline also has a partnership with Marriott Bonvoy, allowing passengers to earn and redeem points for hotel stays.
In addition, JetBlue has partnerships with a number of other companies, such as rental car companies and travel insurance providers, allowing passengers to save money on their travels.
My experience flying with JetBlue Airways was a positive one.
An alternative airline to consider is Southwest Airlines, as both airlines are based in the US and operate as low-cost carriers.
Here is a video review.
The airline was punctual and the staff were friendly and helpful.
The planes were clean and comfortable, with plenty of legroom and a good selection of in-flight entertainment.
The prices were competitive and the quality of the service was good.
Overall, I would highly recommend JetBlue Airways for anyone looking for a reliable, enjoyable flight experience.