As a travel blogger, I’ve been fortunate enough to fly with many different airlines.
Today, I’m going to review Sun Country Airlines and determine if it’s a good or bad airline.
Overview of Sun Country Airlines
Sun Country Airlines is a low-cost airline based in Minnesota and serves over 50 destinations in the United States, Mexico, and the Caribbean.
The airline has a fleet of 43 aircraft, including Boeing 737-800, 737-700, 737 MAX 8, and Embraer 175.
The airline also has a fleet of Embraer E175 regional jets, which are used to fly to smaller cities. Sun Country Airlines also offers charter services to destinations around the world.
Aircraft in the Fleet
Sun Country Airlines’ fleet includes Boeing 737-800, 737-700, 737 MAX 8, and Embraer 175 aircraft.
The airline also has a fleet of Embraer E175 regional jets, which are used to fly to smaller cities.
The airline also has a fleet of Boeing 717-200 aircraft, which are used for charter services.
Pros of Flying Sun Country Airlines
Modern Fleet
Sun Country Airlines has a modern fleet of aircraft, which is a major plus for any traveler.
The fleet consists of Boeing 737-700, 737-800, and 737 MAX aircraft, which are all equipped with the latest in-flight amenities.
This includes comfortable seating, Wi-Fi access, and audio video on demand.
The aircraft are also well maintained, ensuring a safe and comfortable journey.
Excellent Service
Sun Country Airlines provides excellent service to its passengers.
The staff is friendly and helpful, and always willing to go the extra mile to make sure that passengers have a pleasant experience.
The airline also offers a wide range of in-flight amenities, such as complimentary snacks and drinks, as well as entertainment options.
Flexible Ticketing
Sun Country Airlines offers flexible ticketing options, which is great for travelers who need to make changes to their itinerary.
The airline allows passengers to change their flights without any additional fees, as long as the changes are made within 24 hours of the original flight.
This makes it easy to adjust travel plans if needed.
Affordable Fares
Sun Country Airlines offers some of the most competitive fares in the industry.
The airline also offers a variety of promotions and discounts, making it easy to find the best deal for any budget.
Additionally, the airline offers a rewards program that allows passengers to earn points for each flight they take, which can be redeemed for free flights or other rewards.
Convenient Locations
Sun Country Airlines operates out of several convenient locations across the United States, making it easy for travelers to find flights to their destinations.
The airline also offers flights to many international destinations, allowing travelers to explore the world.
With so many options, it’s easy to find a flight that fits any budget or schedule.
Reliable On-Time Performance
Sun Country Airlines has a strong track record of on-time performance, which is important for any traveler.
The airline strives to ensure that all flights depart and arrive on time, and the staff is always available to help if there are any delays or other issues.
This makes it easy to plan a stress-free trip.
Excellent Safety Record
Sun Country Airlines has an excellent safety record, which is reassuring for any traveler.
The airline has a team of experienced pilots and crew members who are dedicated to providing a safe and comfortable journey.
The airline also follows all safety regulations and procedures, ensuring that passengers are safe during their flights.
Cons of Flying Sun Country Airlines
Limited Destination Network
Sun Country Airlines has a relatively limited destination network compared to other major airlines.
As an avid traveler, I found this to be a major inconvenience as I was often forced to take connecting flights to reach my destination.
This added extra time, cost, and stress to my trips.
Lack of Onboard Amenities
Sun Country Airlines is quite lacking when it comes to onboard amenities.
There is no in-flight entertainment or Wi-Fi, which can make long flights quite tedious.
Additionally, the food and beverage selection is quite limited and not particularly appetizing for me.
FAQs
What is the cost of tickets for Sun Country Airlines?
Sun Country Airlines offers a variety of ticket prices depending on the route and time of year.
Ticket prices can range from as low as $49 for domestic flights to as high as $399 for international flights.
Prices may also vary depending on the type of ticket purchased (e.g. Economy, Business, or First Class).
What are the fees for checked baggage on Sun Country Airlines?
Sun Country Airlines charges a fee for checked baggage depending on the route and the weight of the bag.
For domestic flights, the fee is $30 for the first checked bag and $40 for the second checked bag.
For international flights, the fee is $50 for the first checked bag and $75 for the second checked bag.
Does Sun Country Airlines have a loyalty program?
Yes, Sun Country Airlines has a loyalty program called Sun Country Rewards.
The program offers members exclusive discounts on flights, access to exclusive deals, and the ability to earn and redeem rewards points.
What is Sun Country Airlines’ baggage allowance?
Sun Country Airlines allows passengers to bring one personal item and one carry-on bag per person on domestic flights.
For international flights, passengers are allowed two checked bags per person.
The maximum weight for checked bags is 50 lbs (23 kg) and the maximum size for carry-on bags is 9 x 14 x 22 inches (22 x 35 x 56 cm).
Does Sun Country Airlines offer any promotions or discounts for booking flights?
Yes, Sun Country Airlines offers various promotions and discounts for booking flights.
Customers can save up to 50% off select flights when they book through the Sun Country Airlines website.
Additionally, customers can join the Sun Country Airlines loyalty program, Sun Country Rewards, to receive exclusive discounts and promotions.
Sun Country Airlines also offers special discounts for military personnel and their families.
What is Sun Country Airlines’ policy for changing or canceling flights?
Sun Country Airlines offers flexible to change and cancellation policies.
Customers can change or cancel their flights up to 24 hours before departure without any fees.
If a customer needs to make a change or cancellation within 24 hours of departure, they will be charged a fee.
Additionally, customers can purchase a Sun Country Airlines travel protection plan to cover any fees associated with changes or cancellations.
How comfortable are the seats on Sun Country Airlines’ planes?
Sun Country Airlines offers comfortable seating on all of its flights.
The seats are ergonomically designed and feature adjustable headrests and lumbar support.
The seats also have generous legroom and are equipped with adjustable footrests for added comfort.
Additionally, Sun Country Airlines offers priority seating for customers who want extra legroom or extra comfort.
Does Sun Country Airlines have in-flight entertainment options?
Yes, Sun Country Airlines offers in-flight entertainment options for customers.
Customers can access a variety of movies, TV shows, music, and games on their personal devices through the Sun Country Airlines app.
Additionally, customers can purchase Wi-Fi access on select flights to access the internet during their flight.
Does Sun Country Airlines serve meals on its flights?
Sun Country Airlines does not typically serve meals on its flights, however, the airline does offer a variety of snacks and beverages for purchase on most flights.
Passengers can also pre-order meals for their flights through the airline’s website.
Does Sun Country Airlines offer WiFi on its flights?
Yes, Sun Country Airlines offers WiFi on most of its flights.
Passengers can purchase a WiFi package to access the internet during their flight.
Does Sun Country Airlines allow advance seat assignments?
Yes, Sun Country Airlines allows passengers to select their seats in advance.
Passengers can select their seats when they book their flight or they can log into their account to select their seats before their flight.
Does Sun Country Airlines allow pets on its flights?
Yes, Sun Country Airlines allows passengers to bring their pets on board their flights.
Passengers must book a pet-friendly flight and pay a pet fee in order to bring their pet on board.
How friendly and helpful is the airline’s staff?
Sun Country Airlines’ staff is known for being friendly and helpful to their passengers.
The airline has a customer-focused approach and strives to provide a pleasant experience for all travelers.
Sun Country Airlines’ staff is available to answer any questions and provide assistance when needed.
Additionally, the airline has a 24/7 customer service line to provide assistance and answer questions.
Does the airline offer any special services for travelers with disabilities?
Yes, Sun Country Airlines offers special services for travelers with disabilities.
The airline provides wheelchair assistance, priority boarding, and other special services for travelers with disabilities.
Additionally, Sun Country Airlines offers pre-boarding assistance and can provide assistance with luggage.
The airline also offers special seating for those who need it.
How easy is it to book a flight with this airline?
Booking a flight with Sun Country Airlines is easy and straightforward.
The airline offers online booking through its website and mobile app, as well as through third-party sites such as Expedia and Travelocity.
Additionally, passengers can call the airline’s customer service line to book a flight or visit a ticket counter at the airport.
What is the airline’s on-time performance record?
Sun Country Airlines has a strong on-time performance record.
According to the U.S. Department of Transportation, the airline had an on-time performance rate of 82.4% in 2019, which is higher than the industry average.
Additionally, the airline has a low cancellation rate, with only 0.6% of flights being canceled in 2019.
Does Sun Country Airlines have a good safety record?
Yes, Sun Country Airlines has an excellent safety record.
The airline has been in operation since 1983 and has maintained a perfect safety record since then.
Sun Country Airlines is one of the safest airlines in the world, with an impressive safety rating from the Federal Aviation Administration.
The airline has also received numerous awards and accolades from industry experts and organizations, such as the Airline Passenger Experience Association and the International Air Transport Association.
What is the airline’s policy for lost or damaged luggage?
Sun Country Airlines has a comprehensive policy for lost or damaged luggage.
The airline will reimburse passengers for the cost of replacing any lost or damaged items, up to a maximum of $3,000.
Passengers must file a claim with the airline within 24 hours of their flight arrival in order to be eligible for reimbursement.
The airline also offers a baggage tracking system, so passengers can easily locate their luggage if it is delayed or misplaced.
How extensive is the airline’s route network?
Sun Country Airlines has an extensive route network that covers over 90 destinations in the United States, Mexico, and the Caribbean.
The airline operates a fleet of over 50 aircraft, including Boeing 737s and Airbus A320s, and offers flights to major cities such as New York, Chicago, Los Angeles, and Miami.
The airline also offers seasonal flights to popular vacation destinations, such as Cancun, Jamaica, and the Bahamas.
Does the airline have any partnerships with other airlines or hotel chains?
Yes, Sun Country Airlines has partnerships with several other airlines and hotel chains.
The airline has codeshare agreements with Delta Air Lines, American Airlines, and Air Canada, allowing passengers to book flights on any of the airlines and earn miles or points.
Sun Country Airlines also has partnerships with several hotel chains, such as Marriott, Hilton, and Hyatt, allowing passengers to earn rewards points when they stay at any of the hotels.
Does the airline have any partnerships with other airlines or hotel chains?
Yes, Sun Country Airlines has partnerships with several other airlines and hotel chains.
The airline has codeshare agreements with Delta Air Lines, American Airlines, and Air Canada, allowing passengers to book flights on any of the airlines and earn miles or points.
Sun Country Airlines also has partnerships with several hotel chains, such as Marriott, Hilton, and Hyatt, allowing passengers to earn rewards points when they stay at any of the hotels.
Final Thoughts
Overall, flying with Sun Country Airlines was a pleasant experience.
An alternative airline to consider is Southwest Airlines, as both airlines are based in the US and operate as low-cost carriers.
Here’s a helpful video review.
The check-in process was quick and efficient, the staff was friendly and helpful, and the flight itself was comfortable and on time.
The in-flight amenities were good and the food and drinks selection was varied.
I would definitely recommend flying with Sun Country Airlines as they offer great service at an affordable price.